Intercom

"A messenger made for business - Intercom’s Business Messenger enables more than just chat, so you and your customers can get things done efficiently. Friendly, quick, easyBusiness messaging that feels just like the messenger apps you and your customers use every day. Automated answers - Deliver fast answers at scale with conversational bots that route and respond to messages for you. Interactive apps - Let customers see their order status, pay their invoice, read help articles, and more right inside the Messenger."